Shipping
Right now, we only ship to Slovakia – but Czechia & EU are coming soon. Stay tuned!
All orders go out via Packeta. You'll get a tracking number when your order ships.
Shipping time: 1–6 business days (first drop – we’re sorting out logistics and learning for next time).
If there’s a delay, you’ll find a surprise gift in your order, on us.
If you don't pick up your Packeta parcel and it comes back to us, we deduct a 5 € shipping & return fee from your refund.
If your parcel arrives damaged, empty, or gets lost, hit us up within 48h at drop@zerolove.sk or DM @zerolove.sk.
We’ll work with Packeta to sort it out – keep all packaging and snap pics for the claim.
This is our very first drop – next one ships even faster.
Thanks for trusting us!
— Team Zerolove
Note: At checkout, besides your shipping address, you must also add the pickup point address (e.g., ZBOX, Letná 1, Košice or KAUFLAND, Letná 1, Košice).
Pickup point address examples:
ZBOX, Letná 1, Košice
KAUFLAND, Letná 1, Košice
